How to Avoid Major Tech Bloopers

While running a successful small business it’s easy to overlook effective technology practices, but a few tech blunders can cause huge consequences for your business.  Here are a few major tech bloopers to avoid:

Forgoing Proper Technical Support

Erik Eckel of Tech Republic warns against forgoing sufficient technical support for your organization.  Eckel writes, “Small businesses need knowledgeable, trusted technology partners who are proficient with current technologies and willing to help learn their industry’s operations requirements.  Once a qualified technology expert is familiar with a client’s needs, appropriate services and solutions can be recommended and deployed.  The result is almost always more cost-effective, more efficient, more profitable operations for the client.

Skipping Anti-Virus Protection

Many companies often look for ways to cut costs and unfortunately skip out on using an anti-virus protection as result.  John Brandon of Inc. Magazine says, “Older AV programs slowed down computers and caused problems with other programs.  That’s not true anymore, especially given the rise of cloud-based protection (files are scanned before they even arrive at your computer).  And several free AV programs do a good job of managing memory allocations.  Can one virus really destroy your business? Yes—especially if you infect customer files and someone sues you.”

Failing to Backup Company Data

Unfortunately, many businesses neglect to backup company data, a crucial step that can come back to bite them.  Remember, having a physical hard drive or a cloud-based storage account won’t help you if you fail to keep your data backed up and your technology relevant.  Here at C2G, we schedule backing up our company database and website on a monthly basis.  Depending on the type of company you have and the data you manage, you might need daily backup.  It is best that you backup your data to a different physical drive than the one where the original data is stored.  Otherwise, a catastrophe that kills the original data will almost certainly wipe out the backup data as well.  For that same reason, the backup data should be stored on an external drive or system–like a portable USB drive.

Leaving Employee Mobile Devices Unprotected

Sarah Jacobsson Purewal of PC World advises protecting your employees’ phones.  “Because smartphones carry so much sensitive data, it’s crucial to do what you can to prevent both your own and your employees’ phones from getting lost or stolen. Huge business secrets have leaked out because thoughtless employees have gotten a little tipsy,” says Purewal. 

Technology is supposed to help not hurt your business.  Examine your technology practices and ensure that you are avoiding potentially serious crises down the road; your business will reap the benefits.

This week’s blog was written by Kymberly Sheckleford. Kymberly is an Analyst with C2G Resourcing, a subsidiary of Consultants 2 Go, LLC.