Telecom Network Solutions

Accessible. Scalable. Transformational.

Today, telecom service providers are looking to constantly enhance the scalability, accessibility, and versatility of their networks while improving the overall quality of the customer experience. C2G’s expert team of professional engineers, architects, and operations experts can assist in the architecture and implementation of reliable, state-of-the-art networks, managed networks, and custom network solutions. Our team of engineers and consultants will work to maximize the reliability and speed of your project while improving efficiencies and blending your company’s business vision with technology.  Project planning, project management and product development are key functions that C2G can handle for your company.

 

Engineering

  • Network Design and Technical Architecture
  • Network and Hardware Support
  • Deal Implementation
  • Sales Support
  • SLA Management

Solutions Architecture

  • Managed Network Services
  • Requirements Gathering and Center of Excellence Support
  • Managing Deal Elements
  • M&P Development
  • Move, Add, Change or Deletion (MACD) of Services Management

Operations

  • Proforma Operations Planning (POPs)
  • RDS Form Completion
  • Service Delivery and Assurance
  • Customer Care
  • Call Center Policies and Reporting
  • Gatekeepers and Administrative Management

Business Management

  • Product Management
  • Project Management
  • Program Management
  • Process and Project Document Development
  • Training Programs including Train-the-Trainer